This report presents a comprehensive forecast for communications service provider (CSP) spending on Software-as-a-Service (SaaS) and related services from 2022 to 2027. It delves into spending patterns across various service types, delivery models, and regions, highlighting key market drivers, such as the adoption of 5G. Additionally, it offers strategic recommendations for both CSPs and vendors to capitalize on emerging opportunities in this growing market.
Key Insights
- Five-Year Spending Forecast: A detailed projection of CSP spending on SaaS-based solutions over the next five years, categorized into key market segments:
- OSS (Operations Support Systems) and BSS (Business Support Systems)
- Sub-segments:
- Automated Assurance (AA)
- Customer Engagement (CE)
- Monetization Platforms (MP)
- Network Automation and Orchestration (NAO)
- Service Design and Orchestration (SDO)
- Geographical Breakdown: The forecast provides a regional analysis, with insights into eight key areas:
- Central and Eastern Europe (CEE)
- Developed Asia-Pacific (DVAP)
- Emerging Asia-Pacific (EMAP)
- Latin America (LATAM)
- Middle East and North Africa (MENA)
- North America (NA)
- Sub-Saharan Africa (SSA)
- Western Europe (WE)
- Market Drivers and Inhibitors: A thorough examination of the major factors driving SaaS adoption in the CSP sector, including the impact of 5G, along with potential inhibitors that could affect spending trends during the forecast period.
- Business Environment and Regional Dynamics: Insights into the digital infrastructure landscape, including factors that will shape the SaaS market across different regions.
- Recommendations for CSPs and Vendors: Strategic advice for communications service providers and vendors on how to adapt to market trends, align their offerings with evolving customer demands, and capitalize on growth opportunities in the SaaS space.
This report equips stakeholders with the data and strategic insights needed to navigate the rapidly evolving SaaS market, helping them to make informed decisions and plan effectively for the future.
