Business Analyst / Process Mapper

Position Overview

This engagement is scoped as Phase One of a broader, phased programme. Any subsequent phases will be considered separately based on Phase One outcomes.

This Phase One engagement supports a large, multi-function organisation operating in a highly regulated and governance-intensive environment.The organisation has multiple operational, commercial, and support teams, with complex decision-making processes and fragmented data flows.The focus of the engagement is to understand how decisions are currently made across functions, where bottlenecks occur, and what data is required to improve clarity and effectiveness in future phases.Candidates should be comfortable working in environments with formal governance, senior stakeholders, and high expectations for clarity, structure, and accountability, while operating with limited system access during the discovery phase.We are seeking experienced professionals to support a structured Phase One (Employee Discovery) engagement.

This is a 3-month fixed-term engagement with potential for contract extension based on Phase Two requirements.

Phase One focuses on:

  • Understanding current decision-making processes
  • Identifying operational and data bottlenecks
  • Mapping data gaps across business and technical functions
  • Producing a diagnostic report to inform a subsequent data and systems phase

This engagement is discovery focused. It does not involve system implementation or configuration.

Key Responsibilities

Capture and document decision-making workflows discussed during discovery sessions

Map current-state decision flows (who decides, using what information, and when)

Identify recurring bottlenecks, delays, and breakdowns across departments

Categorise challenges into operational, structural, and data-related themes

Support the Discovery Lead in structuring findings for the final report

Required Experience & Skills

Deliverables

Decision flow diagrams

Bottleneck and Pain-point register

Inputs to the Phase One Diagnostic Report

How to Apply

If you’re excited to make a difference in the African market and help businesses navigate complex challenges, we’d love to hear from you! Please send your resume and a cover letter outlining your experience and interest in the role to info@danmarinexus.com with the subject line Business Analyst / Process Mapper Application

Danmari Nexus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Contact Information:

Danmari NexusEmail: info@danmarinexus.com

Website: danmarinexus.com/NexusHub

Note: Only shortlisted candidates will be contacted.