Embracing Change with Gratitude
Mark Townsend, outgoing CEO of Liquid Intelligent Technologies Zambia, delivers a deeply heartfelt farewell as he closes a pivotal chapter in his professional journey linkedin.com+2linkedin.com+2linkedin.com+2. His note reflects not just on milestones achieved, but on the collective spirit and shared vision that made them possible.
Building a Digital Future in Zambia
Under Townsend’s leadership, Liquid Zambia achieved remarkable growth:
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A significant expansion of fibre infrastructure nationwide.
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Launch of advanced Cloud and Cybersecurity solutions.
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Delivery of robust connectivity services to homes, businesses, and institutions.
These efforts epitomize the organization’s mission: to digitally empower Zambia and its neighbouring regions.
Collaboration at Every Level
Townsend expresses sincere gratitude:
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To the Government of Zambia, especially the Ministry of Technology and Science and Smart Zambia, for supporting the digital transformation vision.
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To ZICTA, Zambia’s ICT regulator, for fostering an innovation-driven yet consumer-safe environment.
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To customers—including government bodies, SMEs, and households—whose trust and evolving demands fuelled continuous innovation.
Celebrating Shared Achievements
The article highlights some impressive recognitions:
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Townsend was twice named CEO of the Year.
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Liquid Zambia earned awards like ISP of the Year, including at ZICTA’s inaugural ICT, Postal & Courier Awards, and Best International ICT Company at the ICT Awards.
These accolades, Townsend notes, are shared victories—proof of what stellar teamwork can achieve.
Looking Forward: A New Role on the Horizon
Now progressing into a broader leadership position within Liquid Intelligent Technologies, Townsend reflects on the road ahead: “I do so with great enthusiasm and a profound sense of responsibility”—determined to build on Zambia’s solid digital foundation and expand across the continent.
The Legacy of a Team
Above all, Townsend hopes to be remembered for championing “the Best Team in the Land — by Far.” A team driven by passion, purpose, and the audacity to dream big.
📌 Why This Matters
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Digital progress: Townsend’s tenure reflects a transformational shift in Zambia’s connectivity and digital capabilities—essential for economic growth and innovation.
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Leadership by example: His humility and focus on collective success offer a compelling model for corporate leadership.
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Continental vision: His next move signals that Zambia’s digital achievements are stepping stones toward broader African impact.
Final Thoughts
Mark Townsend’s departure marks both an end and a beginning: a salute to what’s been accomplished, and a launchpad for future digital impact. As he embarks on a new continent-wide role, Zambia can take pride in the strong infrastructure and collaborative spirit he helped build.
