This report examines the potential impact of generative artificial intelligence (GenAI) on the telecoms industry, outlining three possible future scenarios for 2033. It considers how GenAI could influence telecom operators and vendors, identifying both opportunities and challenges that may arise in each scenario. The report provides a foundational framework for how telecoms stakeholders can begin to think about and respond to GenAI, exploring its potential effects on the overall structure of the industry as well as on specific operational functions.
This document is intended for all those interested in the future of telecoms, with specific recommendations for operators and vendors.
Key questions addressed in this report include:
- What impact will GenAI have on the telecoms industry?
- How will this influence services, operational areas, and the overall structure of the telecom sector?
- What strategies should telecom operators and vendors adopt to address the rise of GenAI?
